Legal

Privacy Policy

Last updated: May 5, 2026

Who we are

Bestwayy HVAC Services runs this website. If you have questions about this policy or how we handle your data, email hasnain@gmail.com.

What we collect

When you fill in a form on this site we collect the personal information you choose to share — typically your name, email address, phone number, and the message or request you send. If you book an appointment we additionally store the service, date, and time you select. We may also automatically log your IP address and browser user-agent for spam protection.

Why we collect it

We use the information you submit only to respond to your enquiry, schedule the service you asked about, and follow up about that specific request. The legal basis is your consent, which you give by ticking the agreement box before submitting any form. We do not sell or rent your data, and we do not use it for advertising or unrelated marketing.

Who handles your data

Submissions are stored on our website provider's servers and emailed to Bestwayy HVAC Services so they can respond. We use a small number of vetted processors (a database host, a transactional email provider, a domain / DNS provider) — each is contractually required to process data only on our instructions and to keep it secure.

How long we keep it

We keep enquiry data for as long as needed to handle your request and any follow-up business that comes from it, plus a reasonable buffer for our records (typically up to 24 months). After that it is deleted or anonymised. If you ask us to delete it sooner we will do so unless we are legally required to keep it.

Your rights

If you are in the EU, UK, or another region with similar data-protection laws, you have the right to:

• access the personal data we hold about you,
• have inaccurate data corrected,
• have your data deleted (the "right to be forgotten"),
• withdraw your consent at any time, and
• complain to your local data-protection authority.

To exercise any of these rights, email hasnain@gmail.com. We will respond within 30 days.

Cookies

This site does not set any tracking or advertising cookies. If we add an analytics or chat tool in future that uses cookies we will update this policy and ask for your consent first.

Changes to this policy

We may update this policy from time to time. Material changes will be reflected by updating the "Last updated" date at the top of the page.

Questions? Reach out via email hasnain@gmail.com.